If you regret a purchase you can return any unwanted items to us within 30 days of receiving the item and we will refund your money. If you choose to return an item it is important that it is returned to us in unused and resellable condition, this is why you should ensure that you wrap up the return package in a safe and secure way. We recommend using the same or similar packaging that you received the item in. Please enclose a note including your name and order number so we can identify you and issue your refund.
Please send your return to the following address:
Att: Cecilie Kongstad
Glasvej 3, 1.
2400 Kbh NV
When you return an item you should know that you are responsible for the item until it reaches us. For this reason we recommend that you ship the item with a track and trace number and insured - just in case something unexpected happens during transit.
The cost of shipping the returned item is paid by you, the customer, and will not be compensated by Kongstad Studio.